Terms & Conditions

Last updated: 12 November 2026

These terms apply between PT Kalanara Group Indonesia ("PT KGI", "we"), the maker of NOWTEEK, and the company that subscribes to NOWTEEK (the "Customer"). By using NOWTEEK, the Customer and every person it invites agree to them. A separate written agreement signed with PT KGI takes precedence where it differs.

1. The service

NOWTEEK is a ship management app, offered as a subscription through the web and through mobile apps published under Deep Sea Studio, a PT KGI brand. Every module is included in every subscription. We may improve or change features; we will not remove a core function the Customer relies on without telling the Customer in advance.

2. Accounts

PT KGI creates the Customer's account and its first administrator. The Customer's administrator invites its own staff and crew and decides their roles. The Customer is responsible for who it invites, for keeping sign-in details private and for what its users do in the app. Tell us at once if you suspect someone else is using an account.

3. Trial, price and payment

• A new Customer gets 3 months free.
• After that the price is USD 20 per registered ship per month, or USD 17 per ship per month when paid yearly, for at least 3 ships, unless PT KGI agreed a different price in writing. Prices exclude taxes that apply by law.
• Invoices are issued before each period and paid online through DOKU, or as agreed with PT KGI. Ships added during a period are charged pro rata.
• If an invoice is not paid on time, NOWTEEK becomes read-only for 14 days, then access is paused until payment. Data stays safe during this time.
• Payments already made are not refunded, except where the law requires it or PT KGI agrees in writing.

4. The Customer's data

The Customer owns the data it puts into NOWTEEK. PT KGI uses it only to provide the service, as described in the Privacy Policy. The Customer is responsible for having the right to enter its staff's and crew's personal data and for informing them, including about the transfers outside Indonesia described in the Privacy Policy. When the subscription ends, the data is kept for 12 months so the Customer can come back or ask for a copy, then permanently deleted.

5. Acceptable use

Do not use NOWTEEK to break the law, to store content you have no right to, to try to reach another Customer's data, to probe or overload the service, or to copy or resell it. We may suspend an account that does, after notice where possible.

6. Availability and support

We aim to keep NOWTEEK available at all times but cannot promise that it will never be interrupted, for example during maintenance, provider outages or poor connections at sea. Support is given by e-mail and WhatsApp on Indonesian working days.

7. Responsibility

NOWTEEK helps a Customer organise its fleet work; it does not replace the Customer's obligations under flag, class, ISM or other maritime rules, nor the judgement of its masters, officers and office staff. To the extent the law allows, PT KGI is not liable for indirect or consequential loss, and its total liability in any 12 months is limited to the fees the Customer paid in those 12 months.

8. Ending the subscription

The Customer may stop at the end of any paid period by telling PT KGI. PT KGI may end the subscription for serious or repeated breach of these terms, or with 90 days' notice for any other reason, refunding any prepaid period not used.

9. Law and disputes

These terms are governed by the laws of the Republic of Indonesia. The parties will first try to settle any dispute by discussion; failing that, it goes to the District Court of Bekasi.

10. Contact

PT Kalanara Group Indonesia, NOWTEEK
E-mail: deepseastudioindonesia@gmail.com
WhatsApp: +62 822 9995 2021